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General Terms And Conditions
Terms & Conditions

illegal Use

Cloudmitra Private Limited services may be used for lawful purposes only. Transmission, storage or distribution of any information, data or material in violation of any applicable law or regulation or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.


Spamming

Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming") is prohibited, regardless of whether or not it overloads a server or disrupts service to Cloudmitra Private Limited's customers. Cloudmitra Private Limited reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision..


System and Network Abuse

Violations of system or network security are prohibited and may result in criminal and civil liability. Examples of system or network security violations include, without limitation the following: unauthorized access to or use of data, systems or networks; interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

Viruses and Other Destructive Activities

Use of Cloudmitra Private Limited's services or equipment for creating or sending Internet viruses, worms or Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited.

Pornography

The use of Cloudmitra Private Limited's services to store, post, display, transmit, advertise or otherwise make available any type of pornography is prohibited. Cloudmitra Private Limited as required by law, and will, notify law enforcement agencies when it becomes aware of the presence of pornography on, or being transmitted through its services.

Payment

Cloudmitra Private Limited reserves the right to suspend the services if the payments are not made by the due date. Cloudmitra Private Limited shall not be held liable for any kind of loss due to disruption of services.

Actions Taken by Cloudmitra Private Limited

The failure by a customer to meet or follow any of the TOU is grounds for account deactivation. Cloudmitra Private Limited will be the sole arbiter as to what constitutes a violation of the TOU. Cloudmitra Private Limited reserves the right to remove any account without prior notice and to refuse service to anyone at any time. Depending on the severity of the violation, Cloudmitra Private Limited may, at its sole discretion, restrict, suspend or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, Cloudmitra Private Limited will notify the appropriate law enforcement authorities of such violation. Cloudmitra Private Limited does not issue credits for outages incurred through service disablement resulting from TOU violations. Cloudmitra Private Limited customers agree to indemnify and hold harmless Cloudmitra Private Limited from any claims resulting from the use of our services that damages them or any other party.

IRC

Cloudmitra Private Limited does not allow IRC or IRC bots to be operated by Web Hosting and E-Commerce customers.

Anti Piracy

Cloudmitra Private Limited's Web Hosting and E-Commerce accounts should not be used to distribute illegal or pirated software and/or multimedia products.. The Cloudmitra Private Limited service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Cloudmitra Private Limited and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.

Income Disclaimer

Cloudmitra Private Limited strictly prohibits its Partners from publicly disclosing their own earnings because no one person’s income is typical but does show what is possible with time, effort, and dedication.

What you earn as an Cloudmitra Private Limited partners is wholly determined by your own individual efforts. Cloudmitra Private Limited does not guarantee that any partners will earn any amount of income or any income at all from the promotion of our program.

The amount of time and/or money you invest in your business, will determine your success.

Cancellations and Refunds

1. Refundable: Not withstanding anything to the contrary contained in this policy, there are no refunds for all products or services of the Company.

2. Cancellation: You may terminate or cancel the Services from the control panel at any time. If you cancel the Services, you are obligated to pay all fees and charges occurred prior to the effectiveness of such cancellation. If you request to suspend or cancel your customer account, your access to the control panel will be suspended and you will not be able to access the billing system to renew products or services or to update your account information. However, you will continue to have access to use the services already purchased until the end of your prepaid term.

Privacy Policy

Cloudmitra Private Limited respects your privacy and takes its responsibilities regarding the security of your customer information very seriously. We are committed to providing you with a professional, valuable and personalized service whilst safeguarding your privacy. This Privacy Policy applies to Cloudmitra Private Limited business. It has been created to explain to you the way in which Cloudmitra Private Limited use your personal data. This information will assist you to determine whether or not to provide us with your personal information.

This Privacy Policy applies without exception to all Cloudmitra Private Limited customers. It is applicable for personal data collected from persons located worldwide. We may update this Privacy Policy. We will notify you of all changes through our website at least one month prior to any change being implemented. This Privacy Policy explains the following regarding Cloudmitra Private Limited’ treatment of personal data:


Definitions of personal data?

Personal data is any information that allows you to be identified. The types of personal data Cloudmitra Private Limited collect may include details of your name, address, telephone number, email address, fax number and date of birth.

We do not collect personal data about your racial and ethnic origin, political opinion, religious beliefs or other beliefs of a similar nature, membership of a trade union, physical or mental health or conditions, sexual life or any other sensitive information.


Practices and procedures to collect your personal data

Cloudmitra Private Limited collect personal data from you through the use of enquiry and registration forms, direct personal contact with you and every time you e-mail us your details. We will use your personal data where it is necessary to do so because it is relevant to Cloudmitra Private Limited' dealings with you (i.e. it is relevant to the provision of the services that you have requested from Cloudmitra Private Limited )including for billing, customer service and network management.

Without your consent, we will not use your personal data for direct marketing, including the provision of offers for Cloudmitra Private Limited and its third party partners' products and services and customer surveys. We will not process personal information about you without your express consent. Cloudmitra Private Limited will not sell, trade or rent your personal information to others.

Cloudmitra Private Limited may disclose your personal data to carefully selected business partners and third party suppliers to whom we engage to provide services. However, other than as set out in this Privacy Policy, Cloudmitra Private Limited will not disclose or share your personal data with any other third party without your express consent unless this is necessary to provide the services or products which you requested when providing us with your personal data or as required by law.


Direct marketing

If you have consented at the point of collection to Cloudmitra Private Limited (and/or any third party) providing you with direct marketing material you will be requested to elect the type of media via which this material shall be provided (for example, by post, e-mail, telephone or fax). We will only provide you with such material via your chosen media.

If, at any stage, you object to Cloudmitra Private Limited' use of your personal data for direct marketing or to the media in which such material is being sent, you may choose to unsubscribe to its receipt. If you have consented to receive third party direct marketing you will need to unsubscribe directly with that third party.


Use of "cookies"

Cloudmitra Private Limited may use "cookies" on our website and its sub-sites. A "cookie" is information that a web site puts on your hard drive so that it can remember pieces of information about you when you next visit the website or a related website. We use cookies to record personal data about you only when you use our web site in order to facilitate your future activities.

Unless otherwise notified by us, Cloudmitra Private Limited will not use personal data sent in a cookie for marketing purposes. If you prefer not to receive cookies from our site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser.


Security of your personal data

Cloudmitra Private Limited has in place appropriate technical and organizational security measures to prevent unauthorized or unlawful disclosure or access to or, accidental or unlawful loss of or destruction, or alteration or unauthorized disclosure of or access to, or other damage to your personal data. These measures ensure an appropriate level of security in relation to the risks inherent in the processing and the nature of the personal data to be protected.


Your rights to your personal data

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. During this period, you may contact our officer at any time if you would like to see details of the personal data that we hold about you. You also may inform yourself about the purposes for which your personal data are being used, details of the parties with whom we may share your personal data or to ask us to correct, update, supplement or delete this personal data.


Cloudmitra Private Limited enforcement of this Privacy Policy

If you have a question or enquiry about this Privacy Policy or a complaint about the way Cloudmitra Private Limited has used your personal data you should first contact our Data Protection Officer. The Cloudmitra Private Limited' Data Protection Officer is responsible to deal with and respond to all enquiries that come from any client. The Data Protection officer reports directly to the Company Executive Director. The Cloudmitra Private Limited' Executive Director meets on an "as necessary" basis to discuss our Privacy Policy and any individual complaints or disputes.


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